Policies & terms

Refund Policy

Refund terms for our vocational and technical training programs

Welcome to the National Digital & Technical Skills Employability Program (NDTSEP). This Refund Policy outlines the conditions and procedures under which a refund can be requested for our vocational and technical training programs.

خوش آمدید نیشنل ووکیشنل اینڈ ٹیکنیکل ٹریننگ انیشی ایٹو (NDTSEP) میں۔ یہ ریفنڈ پالیسی ان شرائط و ضوابط کو واضح کرتی ہے جن کے تحت ہمارے تربیتی پروگرامز کے لیے ریفنڈ کی درخواست کی جا سکتی ہے۔

01

Eligibility for Refund

ریفنڈ کے لیے اہلیت

Refunds are applicable under specific circumstances, such as non-receipt of access to the learning platform after payment.

  • Payment made but no login credentials received
  • Valid proof of payment submitted
02

Refund Process

ریفنڈ کا عمل

If eligible, the refund process includes:

  • Verification by NDTSEP staff
  • Processing within 7-14 business days
03

Contact Us

To request a refund, email us at helpdesk@ndtsep.pk.

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